A family is a unique social system with its own habits and patterns of functioning. Each one has its own belief system, value system and behaviour. A family has a personality. The system is made up of each member with a personality. Each person influences the family and the family, in turn influence the person.

Whilst Michelle works on the principle of focusing on the best interest of individuals she call “the index person” , she likes to consider the whole family through the process when treating clients, where possible. A problem in one member is often a symptom of change or conflict in others. Michelle likes to work together with families towards common goals if this is possible. Frequently a good family system with solid supportive parenting is a place of healing in itself. Conversely dysfunctional, chaotic families can influence and individual adversely.